Naturally, we would be dismayed to hear that you are not completely happy with your purchase. But if, for any reason, you wish to return your item to us, we will refund you the full amount you paid for the item.
Returns cannot be accepted for fabrics or any other cut products (unless faulty) as they have been cut to order. Therefore, we strongly advise that you use our sampling service before purchasing so that you can be sure that the fabric is in the correct shade.
Returns must be made within 14 days of the purchase date and items must be unused and in their original packaging.
- Please fill in our Order Cancellation Form. Our customer service will contact you and we will send you a return label.
- Items must be returned in a suitable packaging to avoid damage whilst in transit.