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Return form

Easy return
  •  Fill in the form
  • Pack the goods
  • Send the goods back
Basic data:
Returned products:

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The refund is made to the account, payment card, credit-related account or other payment method used for the purchase. If this is not possible, the seller will return the funds to the account below.

Customer data:

See information on returns and complaints

  1. The Seller MUST be informed about the return of goods within 14 calendar days from the date of delivery, and the goods MUST be sent back within further 14 calendar days. The Seller is not required to accept returns received after this period. Goods must be returned in unused condition, with all labels attached. The Buyer returns the goods on his own cost.