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Privacy Policy

We are committed to safeguarding your personal data and we fully comply with the General Data Protection Regulation and the Privacy and Electronic Communications Regulations while storing and processing your data. Our Privacy Policy gives you more information about what data we collect and how we use it.
1. Who We Are
Our Online Shop, available at the online address www.dekoria.co.uk, is run by Franc-Textil Sp. z o.o., a company with a registered seat in ul. Przemyslowa 10, 58-130 Zarow, Poland (which is also our correspondence address), entered into the Register of Entrepreneurs managed by the District Court for Wroclaw-Fabryczna in Wroclaw, IX Department of the National Court Register, under the KRS Number: 0000172975, Taxpayer Identification Number: PL8842486272, Business ID (REGON): P-891 503337, with a share capital of 9,050,000 PLN paid in full; e-mail: [email protected]
2. Personal Data Collected, Use and Storage
Your personal data is collected and processed for the purposes related to the use of the website and its services, and to enable the purchase of products on the website. This includes but is not limited to collecting your personal details (name, surname, e-mail address, address, telephone number) at checkout on www.dekoria.co.uk/www.dekoria.ie for the purpose of order fulfilment. We do not store any credit card details. We share customer details with selected third parties, such as our manufacturer, warehouse and carriers, strictly for the purpose of fulfilling your order. Your personal data shall not be disclosed to third parties for any other purpose, with the exception of the police or judicial authorities upon their formal request.
We will process your personal data for marketing purposes only after receiving your consent. You may withdraw your permission at any time by contacting us at [email protected]
Your personal data will be processed mostly electronically and will be stored for the period that is necessary for the purposes for which the data was collected. You may request access to your personal data. Any changes to your personal data should be reported to [email protected] to ensure that your personal records in our database are always accurate and up to date.
3. Data Controllers and Data Processors
Franc-Textil Sp. z o.o. is the controller of the personal data of users of www.dekoria.co.uk and www.dekoria.ie. Access to your personal data is provided only to authorised staff. Your details are processed for the purposes of the delivery of services requested, which includes the processing of sale details and delivery of goods. Any third parties are granted access to your personal data are necessary for the fulfilment of your order and shall include e.g. carriers such as UPS and DPD.
If you have given consent for your data to be used for marketing purposes, your personal data may be disclosed to additional third parties necessary for the fulfilment of this service, e.g. e-mail marketing platform providers. This would always be for the purpose of marketing the Dekoria brand. Your personal data will not be provided to any other companies for the purpose of marketing other goods or services.
4. Cookies
Our website uses ‘cookies’ (small pieces of data sent from a website and stored on the hard disk of the user’s computer or other electronic device) to automatically collect certain personal data, such as the user’s IP address, and to store the user’s preferences. Cookies automatically collect information useful for commercial purposes, e.g. for geographical analysis, and to optimise website performance. Cookies improve the user’s browsing and shopping experience for example by displaying a more relevant content on the website. However, they are optional and enabling cookies is not a prerequisite for browsing and shopping on www.dekoria.co.uk and www.dekoria.ie.
5. Access Right to Your Personal Data
You are entitled to having access to your personal data, and to find out for what purposes and how it was obtained. You can request an update, a correction or a complete removal of your personal data from our database. You may also withdraw your permission for marketing purposes.
6. Opt In/Opt Out for E-mail Marketing
We process your personal data for e-mail marketing purposes only after receiving your permission to do so. Should we wish to process your data for a purpose other than listed at the time of giving your consent, we will give you the possibility to either provide or refuse your permission. You are free to withdraw your consent at any time by writing to [email protected]
7. Security Measures
We have put in place measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access, and against all other unlawful forms of processing. However, we also recommend that you use a computer equipped with appropriate software for the protection of network data transmission/receipt (i.e. antivirus software), and that your Internet services provider takes appropriate measures to ensure the security of your network data transmission and therefore of your personal data.
8. Law
Our Privacy Policy was designed to comply with the General Data Protection Regulation and the Privacy and Electronic Communications Regulations, with the intention to give you more control over your data.
9. Modifications to the Privacy Policy
We reserve the right to amend or update our Privacy Policy in its entirety or in parts, in accordance with the laws that govern data protection. The most recent version of our Privacy Policy will always be available at www.dekoria.co.uk and www.dekoria.ie.
10. Contact
If you have any questions about our Privacy Policy or you wish to receive further information on how we store and process your personal data, please contact us at [email protected]