Naturally, we would be dismayed to hear that you are not completely happy with your purchase. But if, for any reason, you wish to return your item to us, we will refund you the full amount you paid for the item.
Returns cannot be accepted for fabrics or any other cut products (unless faulty) as they have been cut to order. Therefore, we strongly advise that you use our sampling service before purchasing so that you can be sure that the fabric is in the correct shade.
The Seller MUST be informed about the return of goods within 14 calendar days from the date of delivery, and the goods MUST be sent back within further 14 calendar days. The Seller is not required to accept returns received after this period.
Please fill in our Order Cancellation Form and send the items back to:
1 Station Court Station Lane
Hethersett NR9 3AY
Items must be returned in a suitable packaging to avoid damage whilst in transit.
The Buyer returns the goods on his own cost.